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Area-51 R2, freezing and restarting
Hello,
I've been having some strange and pretty consistent issues with my Alienware Area-51 R2.
The first issue is that while gaming it will completely lock up. I can't move the mouse, type, hit ctrl+alt+del, or anything else. However, I can still hear audio and continue talking if I'm Discord.
The second issue is that the computer will randomly restart itself out of nowhere. This happens when I'm using it and when it is sitting idle.
I initially thought this was a graphics card problem. I've got 2 GTX1070s. I've tried using SLI and using each one separately but that didn't work. I've recently replaced the SSD, but these issues were happening before this. No problems show up on hardware and software scans. I'm kind of stuck.
Specs:
Computer: Alienware Area-51 R2
Processor: Intel(R) Core(TM) i7-6950X CPU @ 3.00Ghz, 3001 MHz, 10Cores, 20 Logical Processors
Motherboard: Alienware 0FRTKJ A00
RAM: 64GB
Graphics Card: 2x NVIDIA GeForce GTX 1070
RodsterB
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April 2nd, 2022 17:00
Have you tried running the Alienware self test to see if there is a hardware problem? Have you tried running the power supply test? If it’s a Dell PSU, there should be a black button on the back. If you press it, the LED light should turn green.